A Florida lady posed like a social employee. Not one person caught on right up until she died.



A Florida social worker surrendered her license right after an investigation observed her spouse pretended to be her and handled clients utilizing an internet based mental overall health System.

In accordance with a Florida Office of Wellness investigative report and on the net wellness Office data, Peggy A. Randolph was a licensed scientific social worker in Ellenton, about 20 miles northeast of Sarasota.

She was also certified in Tennessee as being a social worker, for every on the net information and files submitted to your point out’s Board of Social Worker Licensure.

When Randolph was noted, she labored for Brightside Health and fitness, an internet mental wellbeing platform, among January 2021 and February 2023. All through that time, she supplied providers to many shoppers through video simply call, In accordance with Formal documents.

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Patient found out about impersonation following social worker’s wife died
Randolph went on bereavement leave following the death of her spouse, Tammy G. Heath-Randolph. That’s when Randolph’s affected individual claimed that she were dealt with by Randolph’s unlicensed, deceased wife as an alternative to the social worker herself.

The individual who noted the specific situation offered a photo of herself speaking to Randolph’s spouse all through a session. When Brightside Health and fitness commenced an investigation and confronted Randolph, the social employee denied the individual had been treated by her spouse.

Randolph eventually admitted it absolutely was her spouse witnessed while in the Photograph treating the affected individual and explained her wife, Heath-Randolph, experienced an “uncontrolled bipolar affliction” which could have resulted in her looking at clients driving the social worker’s again.

When Brightside Overall health began investigating the situation, the corporate realized Randolph’s spouse was looking at clients for really some time, As outlined by a report filed While using the Florida Section of Well being.

“This was a coordinated effort and hard work so Randolph could give solutions to people in particular person while (her spouse) provided expert services more than the cellular phone,” the report go through.

According to information submitted in Tennessee, Randolph was paid for periods her wife attended.

"Brightside Overall health conducted an inside investigation and identified (Randolph) had shared her log-in qualifications with (her spouse)," the report reads. Brightside Wellness fired Randolph on Feb. 28, 2023 after which you can the social worker selected to retire her license.

Brightside Health and fitness Allow law enforcement understand about the situation on April 17, 2023.

Randolph couldn't be arrived at for comment but paperwork submitted in Tennessee demonstrate that Randolph agreed not to use to reinstate her license. She also has to pay out a civil penalty of $one,000.


Psychological health and fitness corporation reimbursed patients for impacted remedy
Brightside Wellbeing reported in an announcement to USA These days that Randolph was an unbiased contractor to the System, together with other mental well being websites.

The corporation reported it's going to take safety measures to forestall scenarios such as these, which include interviews, qualifications checks and license verification. The organization also said it revalidates licenses for all of its Health care industry experts.

When Brightside Health learned in regards to the statements towards Randolph and her spouse, the corporation eradicated her use of the business’s methods and terminated her deal.

Brightside Wellness also reported it:

Reassigned Randolph’s sufferers to new Health care industry experts
Documented the situation to federal authorities
Noted Randolph to professional licensing boards
Executed a comprehensive stability audit
The business also said it notified the Office environment of Civil Rights of a possible HIPAA violation, and also contacted people in creating and by using cellphone.

The corporation explained What's more, it issued refunds for perhaps-related periods and Enable insurers know.

“The claimed conduct would be a breach of Randolph’s contractual arrangement with Brightside along with a violation of her Qualified code of ethics,” the company claimed inside the published statement.

“We’re incredibly disappointed that one supplier was prepared to violate the believe in that Brightside and, most of all, her patients had positioned in her, as belief is the foundation on the affected individual and provider romantic relationship in both of those telehealth and in-man or woman treatment.”

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